Here to Answer all your Questions
What is your return policy?
We offer exchanges only within 7 days of purchase. Items must be unworn with original tags attached. All sale items are final sale and cannot be exchanged.
I saw something on your Instagram—how can I buy it?
If you see something you love on our Instagram but can’t find it online, DM us! Some items may be in-store only or coming soon to the website.
Do you still offer permanent jewelry appointments?
We no longer offer permanent jewelry appointments at this time. We offer walk-ins only, Tuesdays & Wednesdays 10am - 2pm. Thursdays & Fridays 10am- 7:30pm.
Who is permanent jewelry best for?
We recommend permanent jewelry for individuals 18 and older. While it's called "permanent," the chains are delicate and can break—especially for younger kids with more active lifestyles.
What happens if my permanent bracelet breaks?
If your bracelet broke at the weld and you still have the chain, we’ll reweld it for free. Just bring it in so we can take a look!
I got my bracelet done somewhere else— can you resize and reweld it?
Yes! We charge $20 to adjust the length and reweld bracelets that were done by other jewelers. This includes the jump ring and the weld.
Do you offer gift cards?
Yes! You can purchase physical or digital gift cards in-store or on our website. They're perfect for birthdays, graduations, or just because.
dO YOU OFFER GIFT WRAPPING?
We do! Just let us know at checkout if your order is a gift. We'll package it up in our signature Island Girl wrapping.
How long does shipping take?
Most orders ship out within 2–3 business days. Delivery times vary depending on your location and chosen shipping method.
What’s the best way to reach you if I have a question about my order?
Email us at help@islandgirlhhi.com and include your order number if applicable. We’ll get back to you as soon as possible!
How does your sizing run?
We carry a variety of brands, so sizing can vary. We recommend checking the product description or reaching out if you’re unsure—we’re happy to help!
I’m interested in working at Island Girl—how can I apply?
We’re always looking for fun, fashion-loving people to join our team! To apply, just email your resume to helpme@islandgirlhhi.com with the subject line “Job Application.”
FAQ's
Had the very helpful Debbie Halvorsen work with me to purchase a few Christmas gifts that would be sent to the recipient via mail. She packed the items and wrapped them for me ...ready to just be sent. Love shopping @ Island Girl!
One of my favorite stores on the island! They always have the CUTEST clothes and in all price ranges and styles, for any occasion. All the staff is very knowledgeable and super helpful! 10/10 will keep coming back!!
This store and Manager, Debbie are truly a gem on Coligny! Found so many cute items and Debbie was a huge help in coordinating pieces for me. She was a pleasure to deal with and made me feel good about my purchases!
What a cute shop. The store was clean and well organized with a large selection of women's and kids' clothing and swimwear, purses and handbags, jewelry, etc. Sally has great customer service and was very nice. Make sure to check out this store!
Really a cute shop, and it may be for bored tourists, but there certainly was no reason for that other man to give it two stars just because he hates shopping. What a tool. It's quite a nice place filled with not-your-typical beachy/girly merchandise; if you purchase something on your vacation, you could actually use it beyond vacation time. I'd come back!
Got Permanent Jewelry with my mom and I love it my technician was so sweet and i’ve had it on for a month now. Best Place ever!
I came here today and the clothes are adorable! Staff is super friendly! They always have new things come in. Beth helped me pick out the cutest outfits and was so helpful! Love this place!
